HCAHPS scores matter! As nurses, it’s important that we learn what HCAHPS scores are and how they can impact our patients, our daily work, and potentially even our paychecks.
The practice of nursing is ever-changing. There are always new guidelines and regulations that nurses are asked to adhere to, often with little information to accompany it. Nurses sometimes feel like they are just surviving because they are being asked to take on new challenges and aren’t completely sure of themselves. This is because many organizations will give out new job requirements without following up with the nursing staff and providing ongoing feedback.
Do folks realize that I need to concentrate on important details when I am administering medications?
Do they understand that interruptions are a source of medical errors? Sometimes catastrophic ones?
Does anyone care that an environment of endless interruptions can cause horrible stress on caregivers?