Communication and information are the big concepts in healthcare and ironically, they’re also the big movers of the Internet in general. Think about it – we can keep in contact with friends and family, as well as co-workers, bosses, and even your doctor. Information can be shared – as long as you’re careful about it, and abide by HIPAA guidelines – with anyone you allow access to. This can be great or bothersome for us nurses. Think about it, you want a patient to tell you as much information as they can, however having them think they have something they don’t because WebMD mentioned it in an ad isn’t helpful.
Social media is sort of like a confused teenager at this point. Are you going to create a teenage angel or teenage monster?
Just like any juvenile, there are potentials from success and failures. There are potentials for attention seeking behaviors in either the positive or negative light. Depending on the feedback they get, will often determine the type of behavior they express.
Our healthcare social media teenager has the potential to go in one of many directions right now.
There is such huge potential that exist. There is such a great power and vigor that could be molded and manipulated. You see, there’s something amazing and wonderful hidden. It’s waiting to be guided and lead in the right direction to make a positive impact on the world. You can see a slight glimmer of greatness. A glint of hope and excitement.
The New York Times has has an article about Epic’s EMR system titled Digitizing Health Records, Before It Was Cool. Epic is only one of many large EMR vendors who produce software to manage patient medical records and other data related to the overall business and function of healthcare organizations. A few others worth mentioning are Allscripts, Meditech, Cerner, I.B.M., McKesson, Siemens and GE Healthcare. They all have their benefits and drawbacks. Most of them have similar challenges when it comes to overall function and impact on patient care. But most of them are also diligently working to correct their shortcomings.
My nursing career started in a private for-profit corporate hospital. As nurses on the floor, we were governed by decisions and rules made by distant administrators in the their fairy tale corporate castles. They had little to no interests in our community. They didn’t live there. They didn’t know they unique challenges and cultures that impacted the care we provided and needed the ability to provide. Decisions almost always felt like they were made from the benefit of the company as a whole rather than the patients and the communities that the hospitals serve. The administrative process always felt detached to me with middle management, and even CEO’s often throwing their hands in the air and always having “corporate” as the answer to all the tough questions.
Continuity of care documents (CCD) are a standard in electronic charting which ensures that relevant protected health information (PHI) can be shared with providers electronically and be received and used in a meaningful way.