I remember when I first became a nurse and we would have monthly staff meetings to discuss various topics and issues that hospital administration had pushed down to us. I often grew frustrated with these meetings because the same topic kept coming up: HCAHPS scores. At which point the majority of the nursing staff would grumble and groan and complain about a standard that was unattainable due to ever-increasing workloads and complexities in the care they provided. Hospital administrators were … [Read more...] about Should Nurses Care about HCAHPS Scores?
The practice of nursing is ever-changing. There are always new guidelines and regulations that nurses are asked to adhere to, often with little information to accompany it. Nurses sometimes feel like they are just surviving because they are being asked to take on new challenges and aren’t completely sure of themselves. This is because many organizations will give out new job requirements without following up with the nursing staff and providing ongoing feedback. These actions can be detrimental … [Read more...] about Nurses Can Thrive When They Are Given Ongoing Feedback