January 2015

Can Whiteboards Improve Patient Satisfaction and HCAHPS Scores

Can Whiteboards Improve Patient Satisfaction and HCAHPS Scores?

The patient experience is an area of healthcare that can no longer be overlooked. Patients are routinely questioned about the care they receive through HCHAPS surveys. The results of these surveys can have an impact of the level of Medicare reimbursement a hospital receives. According HCAHPS to December 2014 summaries, 21% of patients did not feel like nurses always communicated well, 36% did not feel they were always provided information about their medications, and 32% did not feel the hospital staff were always responsive.

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Award Winning Social Media and Technology Guide for Nurses

First Place in the AJN Book of the Year Awards

The American Journal of Nursing has awarded the honor of book of the year to The Nerdy Nurse’s Guide to Technology. The book received first place honors in the Information Technology/Social Media category.

I am sincerely honored and grateful that the AJN has selected my book as one noteworthy in the year 2014. To have my little technology and social media guidebook alongside textbooks and other prestigious nursing publications is mindblowing.

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